Outside sales reps have the unique challenge of acclimating to a new environment every time they make their pitch. Sales 10 coaches debrief pitches and practice disorienting scenarios to keep reps calm and collected no matter what comes their way. We design a unique training schedule that accommodates the many time and place shifts built into your reps’ routines. With one-on-one coaching, we help reps understand your product better and bring their A-game.
Since inside sales teams tend to be larger, we offer group sessions as well as one-on-one guidance. Together, we prepare for calls and role play conversations. Next, using recorded calls, we apply general sales principles to actual conversations your reps have had. Reps in training rave about our time-stamped feedback on specific moments they made an error or failed to dig deeper with their leads.
Most customers have decided whether they want a retail associate’s help before a single greeting has been exchanged. Our coaches support retail associates as they learn how certain nonverbal communication makes customers trust and respect them. We partner with your associates at every step of their career, from helping with their first day on the job to perfecting the work of career sales people. In our experience, everyone has room to grow.